Terms and Conditions.
Safe Shopping
If you're a web regular, you'll know that buying via a secure server is as safe as buying over the counter.
Your Privacy
We will not use your personal data for anything other than satisfying your orders, although we may contact you (by email) with news on special offers and exclusive products from our store.
Credit / Debit Cards
We accept Mastercard and Visa.
We reserve the right to deliver only to the cardholders billing address. If you are requesting an alternative delivery address please fill in the alternative delivery address on the registration form on your order, along with your card registered address. You may be asked to provide us with proof of your address at anytime. If you refuse to provide us with this evidence, your order will be cancelled. This is to prevent credit card fraud. If you are using a credit card not belonging to yourself, you must give the cardholder's full name and address and telephone number. We will then contact the cardholder to obtain approval. Use of stolen credit cards will result in the appropriate police/authority being notified and we do take court action in all cases.
Packaging
All products are mailed in strong, secure packaging and are sent by AnPost Parcel Delivery. We advise you to ensure somebody be present at the delivery address since all items require a signature upon delivery. As soon as the goods are delivered and signed for they become your responsibility and no claim can be made for non-delivery.
Delivery Costs
All orders are sent by AnPost Parcel Delivery as standard. All delivery charges will be calculated automatically online at 'checkout'. If your order is returned to us 'undelivered' or 'not collected' due to circumstances beyond our control, you will be held responsible for all re-shipping costs.
Missing order?
If you do not receive your order send an email to: info@schooluniformsdirect.ie with subject: "Missing Order" along with your order id no, full name and date of order.
If your goods do not arrive within 7 working days please e-mail us to confirm your order has been shipped and that we have your correct delivery address details. Normal delivery time after dispatch is approximately 2 to 7 days.
Returns Procedure
FAULTY & DAMAGED PARCELS: If goods arrive in a damaged/defective condition you must notify us within 7 days of date of delivery. We will then replace the item once it has been returned to us.
If the goods are returned and found not to be defective, they will be returned to you and you will then be charged for any administration and return carriage costs. It is essential that your order be returned to us in the original packaging to which it was sent to you.
UNWANTED ITEMS: We can only accept returns for unwanted items if they are returned in original condition and un-spoilt. In the case of such refunds an exchange or credit note will be issued for later use. Refunds are given at the discretion of the company management.
Your Legal Requirements
We would remind you that once you have notified us of your desire to return an order there is a legal requirement for you to take good care of the goods. You must also return the goods to us at your cost to our returns department and we advise you to ensure the goods are adequately packaged and insured during their return journey.
General Information
Liability:
School Unifroms Direct accepts no responsibility for fraudulent credit card transactions that may occur as a result of credit card details being placed on the Internet.
Your Order:
We make every effort to ensure the goods we supply are of the highest quality, reach you in original/good condition, and are delivered promptly as stated on our website.
Purchasing from us:
By submitting your order, you are offering to buy the goods and allowing us to use your personal details for the purposes of supplying said goods (including passing your personal details onto couriers and other subcontractors). Personal details can be removed from our database by written request. If you have submitted your email address to our email marketing system you may remove your details by sending an e-mail to info@schooluniformsdirect.ie stating "Remove me from your list" in the subject heading. No property or title of the goods shall pass from School Uniforms Direct to the customer until payment has been received in full.
Availability of Goods:
All orders and special offers are subject to availability. We will always inform you if an item is not in stock at the time when you place your order.
Customer Service:
If you are not happy with your order or the service you have received you may contact our customer services department by emailing info@schooluniformsdirect.ie. We promise to reply promptly and solve any problems you may have subject to Irish law.
Please remember all orders are subject to availability. Our terms & conditions do not affect any of your statutory rights.
Disclaimer:
We may refuse to take an order if, in the circumstances we feel you have given us false or misleading information which, could be deemed as a commercial threat to School Uniforms Direct. We reserve the right to amend our terms and conditions at any time without prior notification. We do not distribute customer details or e-mail addresses to third parties. Marketing e-mails are only sent to consenting mailing list subscribers and your details can be removed at any time.
Data Protection & Privacy
We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). The type of information we will collect about you includes: your name, address, phone number, email address & credit/debit card details. We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings. If you have any questions or comments about privacy please contact us.