Terms and Conditions.
Business Name - School Uniforms Direct
Business Number - 305441
Address - Lathaleere, Baltinglass, Co. Wicklow
Telephone - 086 8983937
Email - email@example.com
If you're a web regular, you'll know that buying via a secure server is as safe as buying over the counter. We use the respected SagePay secure payment service that is used safely by thousands of online businesses worldwide.
We will not use your personal data for anything other than satisfying your orders, although we may contact you (by email) with news on special offers and exclusive products from our store.
Credit / Debit Cards
We accept Mastercard, Visa and Visa Debit.
We reserve the right to deliver only to the cardholders billing address. If you are requesting an alternative delivery address please fill in the alternative delivery address on the registration form on your order, along with your card registered address. You may be asked to provide us with proof of your address at anytime. If you refuse to provide us with this evidence, your order will be cancelled. This is to prevent credit card fraud. If you are using a credit card not belonging to yourself, you must give the cardholder's full name and address and telephone number. We will then contact the cardholder to obtain approval. Use of stolen credit cards will result in the appropriate police/authority being notified and we do take court action in all cases.
All products are mailed in strong, secure packaging and are sent by Fastway Couriers. We advise you to ensure somebody be present at the delivery address since all items require a signature upon delivery. As soon as the goods are delivered and signed for they become your responsibility and no claim can be made for non-delivery.
All orders are sent by Fastway Couriers, delivery as standard. All delivery charges will be calculated automatically online at 'checkout'. If your order is returned to us 'undelivered' or 'not collected' due to circumstances beyond our control, you will be held responsible for all re-shipping costs.
If you do not receive your order send an email to: firstname.lastname@example.org with subject: "Missing Order" along with your order id no, full name and date of order.
If your goods do not arrive within 7 working days please e-mail us to confirm your order has been shipped and that we have your correct delivery address details. Normal delivery time after dispatch is approximately 2 to 7 days.
FAULTY & DAMAGED PARCELS: If goods arrive in a damaged/defective condition you must notify us within 7 days of date of delivery. We will then replace the item once it has been returned to us.
If the goods are returned and found not to be defective, they will be returned to you and you will then be charged for any administration and return carriage costs. It is essential that your order be returned to us in the original packaging to which it was sent to you.
UNWANTED ITEMS: We can only accept returns for unwanted items if they are returned in original condition and un-spoilt. In the case of such refunds an exchange or credit note will be issued for later use. Refunds are given at the discretion of the company management.
Your right to cancel an order
You have the right to change your mind prior to a product being dispatched. In most cases the payment will not have been processed and the order will simply be cancelled. Cancellations must be requested in writing by email and the email must come from the address given when the order was made on the website.
Once the order is dispatched the payment will already have been processed. You will have been notified of dispatch and any cancellation after the sending time of the dispatch email cannot be made under the previous terms.
You have the right to withdraw from the purchase of an item within seven working days after the date the item is delivered. The process is simple. Cancellations must be requested in writing by email and the email must come from the address given when the order was made on the website. On receipt of the cancellation email we will notify the you by email of the address to which the item should be returned. The cost of postage for the returned item is entirely the responsibility of you. We suggest that you enquire of An Post for the best and most secure service. We must receive the item within thirty days of delivery. The item must be in its original condition. On receipt of the item we will refund the price of the item, but not the original postage. Your refund will be credited to the original payment card.
Your Legal Requirements
We would remind you that once you have notified us of your desire to return an order there is a legal requirement for you to take good care of the goods. You must also return the goods to us at your cost to our returns department and we advise you to ensure the goods are adequately packaged and insured during their return journey.
School Uniforms Direct accepts no responsibility for fraudulent credit card transactions that may occur as a result of credit card details being placed on the Internet.
We make every effort to ensure the goods we supply are of the highest quality, reach you in original/good condition, and are delivered promptly as stated on our website.
Purchasing from us:
By submitting your order, you are offering to buy the goods and allowing us to use your personal details for the purposes of supplying said goods (including passing your personal details onto couriers and other subcontractors). Personal details can be removed from our database by written request. If you have submitted your email address to our email marketing system you may remove your details by sending an e-mail to email@example.com stating "Remove me from your list" in the subject heading. No property or title of the goods shall pass from School Uniforms Direct to the customer until payment has been received in full.
Availability of Goods:
All orders and special offers are subject to availability. We will always inform you if an item is not in stock at the time when you place your order.
If you are not happy with your order or the service you have received you may contact our customer services department by emailing firstname.lastname@example.org. We promise to reply promptly and solve any problems you may have subject to Irish law.
Please remember all orders are subject to availability. Our terms & conditions do not affect any of your statutory rights.
We may refuse to take an order if, in the circumstances we feel you have given us false or misleading information which, could be deemed as a commercial threat to School Uniforms Direct. We reserve the right to amend our terms and conditions at any time without prior notification. We do not distribute customer details or e-mail addresses to third parties. Marketing e-mails are only sent to consenting mailing list subscribers and your details can be removed at any time.
Data Protection & Privacy
School Uniforms Direct is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
School Uniforms Direct may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 16/04/2012.
What we collect We may collect the following information:
- name and contact information including email address
- demographic information such as postcode
What we do with the information we gather We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
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We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
School Uniforms Direct is part of the company Kaideen & Co. Ltd (Company Number 30154) for the purpose of online trading.