Pay a deposit
In order to assist our customers in these uncertain times we are offering a deposit system for online orders again this year.
We will be offering two different methods of online payment.
- For orders more than €50.00 (ex-VAT and not including delivery at that stage) you will be offered two options at Checkout.
- Pay in full using our normal thirty-day deferred payment service. This would be best if you are needing the clothes as soon as possible.
- Pay a deposit of €50.00, which will be taken from your card immediately. Then make a final payment when the order is ready to be dispatched. For many orders where children are moving from Primary to Secondary Schools this will mean that the final payment will be on July 1. We will send you an email when the order is ready. The email will have a link to your account, sign in and you will be able to pay immediately. We will be notified of the payment and the order will be dispatched.
- For orders less than €50.00 (including Delivery of €7.00 if applicable) you will be offered our normal service. Payment will be in full and we use our usual deferred payment system. This means that no money will be taken from your card until the order is ready to be dispatched. If there is a holdup with the order, we cannot legally defer for more than thirty days, so we will contact you and agree a way forward.
Please Note: It mentions an account above. When you checkout everyone will now be required to create an account, whether for deposit or full payment. This account stores your username, password and email address. It makes future ordering much easier for you. At no time do we see, have access to or store your card details. They are all handled by Opayo (formerly SagePay Secure), your card company and your bank. It is for GDPR privacy/security reasons that we do not take card orders over the phone.
If, after the order is complete, you wish us to remove your account please contact us directly. All accounts will be removed after all Deposit orders have been completed for this year (probably early September). Once done this will enable all orders to be completed without an account, i.e. as a guest.
Checkout Rules – Order totals will be the clothes total price and with delivery charge (if applicable). You will also be required to setup a simple Account. For full details see Pay a deposit.
By e-mail: firstname.lastname@example.org
By Phone: 086 8983937
We reserve the right to make changes to this policy. Any changes to this policy will be posted.